The combination of logistics and information systems led Craig to the Auckland public transport coalface. He has an analytical mind and enjoys problem-solving.
When Craig started as Senior Public Transport Service Scheduler the probability your bus would be on time was 80%. It is now 94%.
“We ensure buses preform as timetabled and adjust timetables to reflect road conditions, so we do a lot of work with data systems.
“It’s very satisfying to know you’re impacting on the lives of people that you know – that they are getting to where they need to be on time. It is great to hear feedback that some buses used to be underperforming but are going well now.”