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Department of Information Systems and Operations Management programme advisers, key contacts and a listing of all academic staff.

Business Student Centre

The Business Student Centre is your first point of contact for all of our undergraduate and postgraduate degree programme enquiries. We're a comprehensive course planning advisory service for prospective and returning students.

Student advisers are available to answer your enquiries on a drop-in basis. If we can't help you straight off, then we can refer you to the person who can help you the best.

Our services include:

  • An information centre.
  • Course planning assistance and enrolment advice.
  • Computer work stations and a printer.

We are located on Level 1 of the Sir Owen G Glenn Building on the City Campus.

The Business School Student Resource Centre and assignment drop-off and collection point are located on Level 0. For more information about the centre please visit the section on Facilities and resources.

Contact us

Opening hours

The Business Student Centre is open from Monday to Friday (excluding University holidays). Opening hours for both Undergraduate and Postgraduate students are 8.30am to 5pm.

Hours leading up to Christmas/New Year's break:

  • 21 December 2017: Student Centre open from 8:30am – 4pm
  • 22 December 2017 - 2 January 2018: Student Centre closed for holidays
  • 3 January 2018: Student Centre open from 8:30am – 5pm
  • 29 January 2018: Student Centre closed for Auckland Anniversary Day
  • 6 February 2018: Student Centre closed for Waitangi Day

Specific programme or study advice

Senior ISOM and BBIM Coordinator and Adviser, Graduate Adviser BCom (Hons) and PGDipCom

Graduate Adviser, MCom theses, dissertations and research essays

PhD Programme Coordinator

Careers Adviser


Key department contacts

Head of department

Professor Tava Olsen
Head of Department
Phone: +64 (0) 923 5318

Deputy Head of Department

Group Services Administrator

Group Services Coordinator ISOM


Media contacts

A media directory has been compiled listing academic staff and their areas of expertise. Contact details for staff can be found on the Business School Staff Directory.

Staff member Special interest
Arvind Tripathi Electronic markets, e-commerce
Cecil Chua Virtual communities, e-commerce, project management, management of IS resources, software engineering
David Sundaram

Primary research interests are in the design and implementation of adaptive and sustainable systems that are flexible and evolvable and support informational, decisional, knowledge and collaboration needs of organisations and individuals. Related research interests that support the above include:

(1) adaptive organisations and supporting them through the interweaving of deliberate and emergent strategies

(2) process, information, and decision modelling

(3) sustainability modelling and reporting

(4) ubiquitous information systems

(5) enterprise systems and their implementation

Fernando Beltrán Computational models of network competition, agent-based computational mechanism design, optimal allocation of network resources, spectrum auctions and dynamic spectrum allocation, spectrum sharing policy and efficient spectrum allocation
Johnny Chan Open source, IT innovation, hacking, database systems, web technology, knowledge management, organizational learning
Michael Myers Cultural issues in information technology, IT in small developed countries, qualitative research in information systems, information systems success and failure
Tava Olsen Operations management, supply chain management, logistics

Valery Pavlov

Supply chain coordination and business decision-making experiments


Address and fax

Street address
The Department of Information Systems and Operation Management
The University of Auckland Business School
Level 4
Sir Owen G Glenn Building
12 Grafton Road
Auckland, 1010
New Zealand

Postal address
The Department of Information Systems and Operation Management
The University of Auckland Business School
Private Bag 92019
Auckland 1142
New Zealand

Fax: +64 9 373 7430